You have a cooling-off period of fourteen days to return the product without stating reasons, starting on the day of receipt of the product. The product can only be returned unused and only in original packaging.
For returning the order, the return costs are for your account.
The entrepreneur will reimburse all payments from the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within fourteen days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait to pay back until he has received the product or until the consumer demonstrates that he has returned the product, whichever is the earlier. The entrepreneur uses the same payment method that the consumer used for reimbursement, unless the consumer agrees to a different method. The reimbursement is free of charge for the consumer. According to the law “distance selling” you have the right to return your order within 14 days. You can return or exchange your order or part of it to us. Naturally, the product must be undamaged, unused and in its original packaging.
Products that are personalized or ordered especially for you cannot be returned. This concerns, for example, a budo band with your name embroidered on it.